IPS global's TONETASTIC program is simple—buy our toner cartridges and supplies, and receive FREE printer service!*
Printer repair can be pricey, that’s why IPS global developed TONETASTIC, a comprehensive program that meets the toner and printer repair demands of customers.
By participating in TONETASTIC, IPS global customers realize an average cost reduction of 30-40% on toner cartridges and a 100% cost reduction on service! Combined, that can translate to thousands of dollars per year!
"The service team has been exceptional & very helpful with communication to us on service call time, arrival for service call, and completion of service call. The product quality has been very satisfactory and to the highest of standards."
IPS global’s Tonetastic Toner Program not only saves you money, but as part of our 100% guarantee, also includes the following:
FREE service including parts, labor and travel expenses!**
FREE loaner equipment if we have to remove a machine from your site for repairs.
If the cost of the repair exceeds the value of the printer, we will offer solutions for a replacement machine.***
Already have a technician on site? We can provide you with the correct equipment and extended support to do the repairs yourselves, it is your choice!
*Some exceptions apply. IPS global requires all our customers to complete Level One repairs before a technician will come on location to repair a product.
**Inkjets and Deskjets are NOT covered under this program. To qualify for free service, customers must purchase IPS global compatible toner cartridges; devices that use original equipment manufacturer (OEM) toners do NOT qualify. Consumables are NOT covered under the free service program, including transfer kits, developer units, toner, drums/photoconductor units, external jet directs (network cards), external finishers, and additional paper trays and accessories.
***Not all laser printers will qualify for replacement. Consult your IPS global representative for details.